We use the following shipping rates: Amount Spend $50 or more for items requiring shipping and get those items shipped for free, unless specifically noted (as with large, heavier items). Please be patient as we work to expand our shipping zones to Canada and all 50 US states).
(If you live outside this area, we apologize for not being able to ship to you. Delivery within the USA can take between 3-4 days to receive an item once it ships from the warehouse.įarmabilia only ships to addresses in the lower 48 contiguous United States. During heavy volumes in holiday seasons, expect a 1-2 week lead time for items to ship. Items from the CTW Home Collection typically require 1-2 weeks to ship. For more details, please see our Refund Policy.Items typically ship within 1-2 business days, though larger items may take up to 5 days to ship and custom printed apparel may take up to 5-7 days for production. Customers are responsible for return shipping costs. We accept returns and exchanges for unused or defective items for up to 30 days with proof of purchase. If we are unable to reach you within 72 hours, we will automatically refund the backordered item and ship the remainder of the order to you. In the event that an item you purchased becomes backordered, we will attempt to contact you to see if you wish to exchange with a different item or receive a refund.
Please understand that delays due to Customs processing are out of our control. If a shipment is refused due to unwanted fees, duties, or tariffs imposed by Customs in the country of delivery, you will be charged for both original and return shipping, as well as all associated fees. We advise that you work with your local Customs office to determine these charges prior to placing an order. International orders may be subject to import fees, duties, or tariffs that are determined by the country of delivery. The Paper Mouse is not responsible for these charges, nor are we able to calculate them prior to shipment. Orders will be delivered after 5pm on the next business day after the order is received. If you prefer curbside pickup, please call (617) 928-9898 when you arrive outside.įor customers who live within three miles of The Paper Mouse, we offer local area delivery services when you make a purchase on our website.Ĭustomers with eligible addresses will see a local delivery option at checkout when placing an order online. Completed orders are available for pickup during our regular shop hours: If a shipping carrier is not specified at checkout, we may use similar services such as UPS Ground or USPS First-Class Mail that could take an additional 2–3 days to arrive at your address.Ĭustomers who would like to pick up their orders may select the Pick Up option at checkout. Online orders are packaged within 2–3 business days after purchase and are typically sent via USPS Priority Mail. Of course, shipments and inventory often get scrambled at this hectic time of year, so we always recommend leaving a little extra time and ordering ahead whenever possible. In-Store Pickup: Order by 3 pm on December 24
If you’re local, we’re offering local delivery and in-store pickup for last-minute orders. Priority Mail Express: Order by December 22 If you’re hoping to receive your order by December 25 this year, here’s what the USPS recommends.
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